The hotel is strategically located in the city centre of Madrid, close to Puerta del Sol, Plaza Mayor, in the commercial heart of the city and close to the triangle of the arts, formed by the museums El Prado, Reina Sofia and Thyssen Bornemitza.
The hotel welcomes guests in a 12-storey building with a lift and 143 non-smoking rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service (for a fee), a car hire service, medical assistance, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with projector and fax machine is available.
Individually adjustable heating ensures that rooms maintain just the right temperature. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. 3 wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Fine weather can be enjoyed on the terrace. A hot tub can soothe sore muscles (for a fee). Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments, hydrotherapy treatments and a solarium. Additional amenities include an entertainment programme for children with a number of fun activities. Copyright GIATA 2004 - 2025. Multilingual, powered by www.giata.com for client no. 126924
Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and gluten-free meals can be prepared on request. In addition, special catering options and snacks are available.
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.