The hotel stands on the site of the 13th Century Riad Ouarzazi. In this magnificent setting the hotel, which is listed in the Moroccan Relais et Palais guide, provides a light ambience full of splendour. This peaceful haven of greenery lies just a step away from the city centre, with all the colourful bustle of the Medina and Jemaa El Fna Square. The silhouette of the Koutoubia overlooks the refined calm of the hotel, whose charm ensures guests a memorable stay in the heart of the imperial city. The nearby souks offer a departure point for horse-drawn carriages, just a few steps from the hotel.
Guests have a choice of 114 rooms, including 17 junior suites, 3 suites and 93 double rooms, located in two 3-storey buildings with lifts. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a library. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. A fax machine is available for guests' business needs.
Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a queen-sized bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
Guests can strike that perfect balance between exercise and relaxation in one of the 3 indoor and outdoor pools. The freshwater pool area, which is in part heated, also has a children's pool. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym, table tennis and billiards. There is a wellness area with a spa, a sauna, a hammam and a beauty salon and, for an additional fee, a steam bath, massage treatments and a solarium. Additional amenities include an entertainment programme for children with a number of fun activities. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 126924
Various dining options are available, including a dining room, a breakfast room, a café and a bar. The restaurant has air conditioning and high chairs for children. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Gluten-free meals and vegetarian dishes can be prepared on request.
The following credit cards are accepted: American Express, VISA and MasterCard.