This hotel is situated in a wonderful location beside the sea. It is just a few steps to the inviting Playa Pocillos beach, just across the promenade. The centre of Puerto del Carmen, with a multitude of entertainment venues is located 3 km away and easily reached using the regular bus service (200 m from the hotel) or by taxi.
The hotel was modernised in 2020. 530 non-smoking rooms, including 40 junior suites, 4 suites and 419 double rooms, are available to guests in a 4-storey main building and 6 auxiliary buildings. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided to guests. Guests interested in excursions can get more information at the tour desk. 8 lifts and wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a babysitting service (for a fee), a childcare service, a car hire service, a laundry service, a hairdresser and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service (for a fee). Lectures, presentations and meetings can be held in one of the 2 conference rooms.
Rooms are equipped with air conditioning. Guests can relax and enjoy partial sea views from the balcony or private terrace of some rooms. Rooms include a double bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers and the daily newspaper provide additional comfort in the rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. Guests can also book 6 wheelchair-friendly rooms with wheelchair-accessible bathrooms. 67 family rooms are available for parents with children.
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. The hotel offers an extensive outdoor sport and leisure programme, which includes bocce, beach volleyball and archery. For a fee, guests can also enjoy cycling/mountain biking and tennis. Water sports offered include aquafit, and diving is available for a fee. The hotel offers numerous indoor sports, including a gym, table tennis, darts, yoga, callisthenics and aerobics or, for a fee, billiards. There is a wellness area with a spa, a sauna and a steam bath and, for an additional fee, a hammam, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club, a kids' disco and live music. Copyright GIATA 2004 - 2025. Multilingual, powered by www.giata.com for client no. 126924
The dining area includes a bar. Guests can indulge their palates at the restaurant (a buffet, air conditioning and high chairs). Catering options include bed and breakfast, half board and all-inclusive. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch). Diet meals, gluten-free meals, vegetarian dishes, lactose-free food and vegan food can be prepared on request. Baby food (on request) provides for little ones' well being. The hotel also offers snacks. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.
The following credit cards are accepted: American Express, VISA and MasterCard.